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to: rm@thenamkhan.com · cc: tchisca61@gmail.com, pb@thenamkhan.com, pann@thenamkhan.com, fc@thenamkhan.com, anaiscdn@gmail.com

Dear Khun Mai, Good afternoon. I hope this message finds you well. Kindly find the attached SPA & FB package and the Champagne Breakfast package for your review. The package price is just an initial idea. Please advise or let me know if you want to revise or detail any part of the package. My plan is to launch on May 1, 2026 and now I'm training the FB team. After the new glamping finishes in June or July, my plan is to launch the afternoon tea & pool bbq. These activities will be at the pool bar in the afternoon only. These package will be included in room rate for suite, RFG, new glamping, and villa also upselling package for the deluxe room type. Please advise and have a nice day ahead. Embrace the freedom to nurture your connection with nature, NAROUT Chamnong [image: https://thenamkhan.com/] <https://thenamkhan.com/> [image: Khun Narout.png] <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> [image: https://www.facebook.com/Namkhanecolodge] <https://www.facebook.com/Namkhanecolodge> [image: https://www.instagram.com/the_namkhan_resort/] <https://www.instagram.com/the_namkhan/> [image: https://www.slh.com/] <https://www.slh.com/>

to: rom@thenamkhan.com · cc: tchisca61@gmail.com, pb@thenamkhan.com, pann@thenamkhan.com, fc@thenamkhan.com, anaiscdn@gmail.com

Dear khun Narout, A few thoughts from my side: - All packages pricing: I think we can keep all pricing as ++ for consistency and positioning. - Champagne package pricing: I’m wondering if the current pricing might be slightly low compared to the perceived value, especially considering the cost elements involved. It could be worth reviewing to ensure we are not impacting margins. - Spa & FB packages: It might be more effective to focus on 3 core packages instead of 5, to keep the offer more clear and focused for guests and easier for the team to sell. - Brand consistency: Across all packages, it would be great to consistently emphasize The Namkhan’s unique identity as eco, wellness, retreat, and nature-based experience. I hope this helps! Embrace the freedom to nurture your connection with nature, [image: https://thenamkhan.com/] <https://thenamkhan.com/> [image: mai vo.png] <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> [image: https://www.facebook.com/Namkhanecolodge] <https://www.facebook.com/Namkhanecolodge> [image: https://www.instagram.com/the_namkhan/] <https://www.instagram.com/the_namkhan/> [image: https://www.slh.com/] <https://www.slh.com/> On Thu, Apr 23, 2026 at 1:30 PM Narout CHAMNONG <rom@thenamkhan.com> wrote: > Dear Khun Mai, > > Good afternoon. I hope this message finds you well. > Kindly find the attached SPA & FB package and the Champagne Breakfast > package for your review. The package price is just an initial idea. Please > advise or let me know if you want to revise or detail any part of the > package. > My plan is to launch on May 1, 2026 and now I'm training the FB team. > > After the new glamping finishes in June or July, my plan is to launch the > afternoon tea & pool bbq. These activities will be at the pool bar in the > afternoon only. These package will be included in room rate for suite, RFG, > new glamping, and villa also upselling package for the deluxe room type. > > Please advise and have a nice day ahead. > > > Embrace the freedom to nurture your connection with nature, > NAROUT Chamnong > > > [image: https://thenamkhan.com/] <https://thenamkhan.com/> > [image: Khun Narout.png] > <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> > [image: https://www.facebook.com/Namkhanecolodge] > <https://www.facebook.com/Namkhanecolodge> [image: > https://www.instagram.com/the_namkhan_resort/] > <https://www.instagram.com/the_namkhan/> > [image: https://www.slh.com/] <https://www.slh.com/> >

to: rm@thenamkhan.com · cc: tchisca61@gmail.com, pb@thenamkhan.com, pann@thenamkhan.com, fc@thenamkhan.com, anaiscdn@gmail.com

Dear Khun Mai, Good afternoon. I hope you're doing well. Thank you very much for your feedback. - The package price is ++ - Champagne breakfast: after I tried to create high price for the activities such as valentine + wow activities / Lunar new year. It wasn't a success because our guest thought it was expensive and left the town. Also I checked the price in town; it's cheap. I tried to balance the pricing strategy - SPA & FB package: I created this for us to select before we launch to the guests. My opinion is 2 package it's enough for the guest to choose, so if you are agree to do 3 package I'm agree with you. I will revise the final list again and send it back to you for your review. Thank you very much for your valuable time and feedback. Have a nice weekend. Embrace the freedom to nurture your connection with nature, NAROUT Chamnong [image: https://thenamkhan.com/] <https://thenamkhan.com/> [image: Khun Narout.png] <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> [image: https://www.facebook.com/Namkhanecolodge] <https://www.facebook.com/Namkhanecolodge> [image: https://www.instagram.com/the_namkhan_resort/] <https://www.instagram.com/the_namkhan/> [image: https://www.slh.com/] <https://www.slh.com/> On Fri, Apr 24, 2026 at 9:49 PM Revenue Manager <rm@thenamkhan.com> wrote: > Dear khun Narout, > > A few thoughts from my side: > - All packages pricing: I think we can keep all pricing as ++ for > consistency and positioning. > - Champagne package pricing: I’m wondering if the current pricing might be > slightly low compared to the perceived value, especially considering the > cost elements involved. It could be worth reviewing to ensure we are not > impacting margins. > - Spa & FB packages: It might be more effective to focus on 3 core > packages instead of 5, to keep the offer more clear and focused for guests > and easier for the team to sell. > - Brand consistency: Across all packages, it would be great to > consistently emphasize The Namkhan’s unique identity as eco, wellness, > retreat, and nature-based experience. > I hope this helps! > > Embrace the freedom to nurture your connection with nature, > > [image: https://thenamkhan.com/] <https://thenamkhan.com/> > [image: mai vo.png] > <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> > [image: https://www.facebook.com/Namkhanecolodge] > <https://www.facebook.com/Namkhanecolodge> [image: > https://www.instagram.com/the_namkhan/] > <https://www.instagram.com/the_namkhan/> [image: https://www.slh.com/] > <https://www.slh.com/> > > > On Thu, Apr 23, 2026 at 1:30 PM Narout CHAMNONG <rom@thenamkhan.com> > wrote: > >> Dear Khun Mai, >> >> Good afternoon. I hope this message finds you well. >> Kindly find the attached SPA & FB package and the Champagne Breakfast >> package for your review. The package price is just an initial idea. Please >> advise or let me know if you want to revise or detail any part of the >> package. >> My plan is to launch on May 1, 2026 and now I'm training the FB team. >> >> After the new glamping finishes in June or July, my plan is to launch the >> afternoon tea & pool bbq. These activities will be at the pool bar in the >> afternoon only. These package will be included in room rate for suite, RFG, >> new glamping, and villa also upselling package for the deluxe room type. >> >> Please advise and have a nice day ahead. >> >> >> Embrace the freedom to nurture your connection with nature, >> NAROUT Chamnong >> >> >> [image: https://thenamkhan.com/] <https://thenamkhan.com/> >> [image: Khun Narout.png] >> <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> >> [image: https://www.facebook.com/Namkhanecolodge] >> <https://www.facebook.com/Namkhanecolodge> [image: >> https://www.instagram.com/the_namkhan_resort/] >> <https://www.instagram.com/the_namkhan/> >> [image: https://www.slh.com/] <https://www.slh.com/> >> >

to: rm@thenamkhan.com · cc: tchisca61@gmail.com, pb@thenamkhan.com, pann@thenamkhan.com, fc@thenamkhan.com, anaiscdn@gmail.com, wm@thenamkhan.com

Dear Khun Mai, Good morning. I hope you are doing well Kindly find the attached final SPA & FB promotion and Champagne breakfast promotion. The promotion is effective May 1, 2026, until further notice. Should you have any further inquiries, please do not hesitate to contact me. Have a great week ahead. Embrace the freedom to nurture your connection with nature, NAROUT Chamnong [image: https://thenamkhan.com/] <https://thenamkhan.com/> [image: Khun Narout.png] <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> [image: https://www.facebook.com/Namkhanecolodge] <https://www.facebook.com/Namkhanecolodge> [image: https://www.instagram.com/the_namkhan_resort/] <https://www.instagram.com/the_namkhan/> [image: https://www.slh.com/] <https://www.slh.com/> On Sat, Apr 25, 2026 at 2:51 PM Narout CHAMNONG <rom@thenamkhan.com> wrote: > Dear Khun Mai, > > Good afternoon. I hope you're doing well. Thank you very much for your > feedback. > - The package price is ++ > > - Champagne breakfast: after I tried to create high price for the > activities such as valentine + wow activities / Lunar new year. It wasn't a > success because our guest thought it was expensive and left the town. Also > I checked the price in town; it's cheap. I tried to balance the pricing > strategy > > - SPA & FB package: I created this for us to select before we launch to > the guests. My opinion is 2 package it's enough for the guest to choose, so > if you are agree to do 3 package I'm agree with you. I will revise the > final list again and send it back to you for your review. > > Thank you very much for your valuable time and feedback. Have a nice > weekend. > > > Embrace the freedom to nurture your connection with nature, > NAROUT Chamnong > > > [image: https://thenamkhan.com/] <https://thenamkhan.com/> > [image: Khun Narout.png] > <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> > [image: https://www.facebook.com/Namkhanecolodge] > <https://www.facebook.com/Namkhanecolodge> [image: > https://www.instagram.com/the_namkhan_resort/] > <https://www.instagram.com/the_namkhan/> > [image: https://www.slh.com/] <https://www.slh.com/> > > > On Fri, Apr 24, 2026 at 9:49 PM Revenue Manager <rm@thenamkhan.com> wrote: > >> Dear khun Narout, >> >> A few thoughts from my side: >> - All packages pricing: I think we can keep all pricing as ++ for >> consistency and positioning. >> - Champagne package pricing: I’m wondering if the current pricing might >> be slightly low compared to the perceived value, especially considering the >> cost elements involved. It could be worth reviewing to ensure we are not >> impacting margins. >> - Spa & FB packages: It might be more effective to focus on 3 core >> packages instead of 5, to keep the offer more clear and focused for guests >> and easier for the team to sell. >> - Brand consistency: Across all packages, it would be great to >> consistently emphasize The Namkhan’s unique identity as eco, wellness, >> retreat, and nature-based experience. >> I hope this helps! >> >> Embrace the freedom to nurture your connection with nature, >> >> [image: https://thenamkhan.com/] <https://thenamkhan.com/> >> [image: mai vo.png] >> <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> >> [image: https://www.facebook.com/Namkhanecolodge] >> <https://www.facebook.com/Namkhanecolodge> [image: >> https://www.instagram.com/the_namkhan/] >> <https://www.instagram.com/the_namkhan/> [image: https://www.slh.com/] >> <https://www.slh.com/> >> >> >> On Thu, Apr 23, 2026 at 1:30 PM Narout CHAMNONG <rom@thenamkhan.com> >> wrote: >> >>> Dear Khun Mai, >>> >>> Good afternoon. I hope this message finds you well. >>> Kindly find the attached SPA & FB package and the Champagne Breakfast >>> package for your review. The package price is just an initial idea. Please >>> advise or let me know if you want to revise or detail any part of the >>> package. >>> My plan is to launch on May 1, 2026 and now I'm training the FB team. >>> >>> After the new glamping finishes in June or July, my plan is to launch >>> the afternoon tea & pool bbq. These activities will be at the pool bar in >>> the afternoon only. These package will be included in room rate for suite, >>> RFG, new glamping, and villa also upselling package for the deluxe room >>> type. >>> >>> Please advise and have a nice day ahead. >>> >>> >>> Embrace the freedom to nurture your connection with nature, >>> NAROUT Chamnong >>> >>> >>> [image: https://thenamkhan.com/] <https://thenamkhan.com/> >>> [image: Khun Narout.png] >>> <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> >>> [image: https://www.facebook.com/Namkhanecolodge] >>> <https://www.facebook.com/Namkhanecolodge> [image: >>> https://www.instagram.com/the_namkhan_resort/] >>> <https:

to: rom@thenamkhan.com · cc: tchisca61@gmail.com, pb@thenamkhan.com, pann@thenamkhan.com, fc@thenamkhan.com, anaiscdn@gmail.com, wm@thenamkhan.com

Dear khun Narout, I’m fine with that. Beyond the packages, we should focus on upselling other experiences like private yoga or qigong classes, as these are also part of our signature offerings. Cheers! Embrace the freedom to nurture your connection with nature, [image: https://thenamkhan.com/] <https://thenamkhan.com/> [image: mai vo.png] <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> [image: https://www.facebook.com/Namkhanecolodge] <https://www.facebook.com/Namkhanecolodge> [image: https://www.instagram.com/the_namkhan/] <https://www.instagram.com/the_namkhan/> [image: https://www.slh.com/] <https://www.slh.com/> On Mon, Apr 27, 2026 at 12:48 PM Narout CHAMNONG <rom@thenamkhan.com> wrote: > Dear Khun Mai, > > Good morning. I hope you are doing well > Kindly find the attached final SPA & FB promotion and Champagne breakfast > promotion. The promotion is effective May 1, 2026, until further notice. > Should you have any further inquiries, please do not hesitate to contact > me. Have a great week ahead. > > > Embrace the freedom to nurture your connection with nature, > NAROUT Chamnong > > > [image: https://thenamkhan.com/] <https://thenamkhan.com/> > [image: Khun Narout.png] > <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> > [image: https://www.facebook.com/Namkhanecolodge] > <https://www.facebook.com/Namkhanecolodge> [image: > https://www.instagram.com/the_namkhan_resort/] > <https://www.instagram.com/the_namkhan/> > [image: https://www.slh.com/] <https://www.slh.com/> > > > On Sat, Apr 25, 2026 at 2:51 PM Narout CHAMNONG <rom@thenamkhan.com> > wrote: > >> Dear Khun Mai, >> >> Good afternoon. I hope you're doing well. Thank you very much for your >> feedback. >> - The package price is ++ >> >> - Champagne breakfast: after I tried to create high price for the >> activities such as valentine + wow activities / Lunar new year. It wasn't a >> success because our guest thought it was expensive and left the town. Also >> I checked the price in town; it's cheap. I tried to balance the pricing >> strategy >> >> - SPA & FB package: I created this for us to select before we launch to >> the guests. My opinion is 2 package it's enough for the guest to choose, so >> if you are agree to do 3 package I'm agree with you. I will revise the >> final list again and send it back to you for your review. >> >> Thank you very much for your valuable time and feedback. Have a nice >> weekend. >> >> >> Embrace the freedom to nurture your connection with nature, >> NAROUT Chamnong >> >> >> [image: https://thenamkhan.com/] <https://thenamkhan.com/> >> [image: Khun Narout.png] >> <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> >> [image: https://www.facebook.com/Namkhanecolodge] >> <https://www.facebook.com/Namkhanecolodge> [image: >> https://www.instagram.com/the_namkhan_resort/] >> <https://www.instagram.com/the_namkhan/> >> [image: https://www.slh.com/] <https://www.slh.com/> >> >> >> On Fri, Apr 24, 2026 at 9:49 PM Revenue Manager <rm@thenamkhan.com> >> wrote: >> >>> Dear khun Narout, >>> >>> A few thoughts from my side: >>> - All packages pricing: I think we can keep all pricing as ++ for >>> consistency and positioning. >>> - Champagne package pricing: I’m wondering if the current pricing might >>> be slightly low compared to the perceived value, especially considering the >>> cost elements involved. It could be worth reviewing to ensure we are not >>> impacting margins. >>> - Spa & FB packages: It might be more effective to focus on 3 core >>> packages instead of 5, to keep the offer more clear and focused for guests >>> and easier for the team to sell. >>> - Brand consistency: Across all packages, it would be great to >>> consistently emphasize The Namkhan’s unique identity as eco, wellness, >>> retreat, and nature-based experience. >>> I hope this helps! >>> >>> Embrace the freedom to nurture your connection with nature, >>> >>> [image: https://thenamkhan.com/] <https://thenamkhan.com/> >>> [image: mai vo.png] >>> <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> >>> [image: https://www.facebook.com/Namkhanecolodge] >>> <https://www.facebook.com/Namkhanecolodge> [image: >>> https://www.instagram.com/the_namkhan/] >>> <https://www.instagram.com/the_namkhan/> [image: https://www.slh.com/] >>> <https://www.slh.com/> >>> >>> >>> On Thu, Apr 23, 2026 at 1:30 PM Narout CHAMNONG <rom@thenamkhan.com> >>> wrote: >>> >>>> Dear Khun Mai, >>>> >>>> Good afternoon. I hope this message finds you well. >>>> Kindly find the attached SPA & FB package and the Champagne Breakfast >>>> package for your review. The package price is just an initial idea. Please >>>> advise or let me know if you want to revise or detail any part of the >>>> package. >>>> My plan is to launch o

to: rm@thenamkhan.com · cc: tchisca61@gmail.com, pb@thenamkhan.com, pann@thenamkhan.com, fc@thenamkhan.com, anaiscdn@gmail.com, wm@thenamkhan.com, fboperations@thenamkhan.com

Dear Khun Mai, Good afternoon. I hope you are doing well. Thank you very much for your suggestion. I will discuss this with my team as you suggested and will let you know about the Yoga & QiGong class. Please support me in combining the package for spa & fb, including breakfast and champagne, with the rate plan. Should you have any further inquiries, please do not hesitate to contact me. Have a nice day ahead. Embrace the freedom to nurture your connection with nature, NAROUT Chamnong [image: https://thenamkhan.com/] <https://thenamkhan.com/> [image: Khun Narout.png] <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> [image: https://www.facebook.com/Namkhanecolodge] <https://www.facebook.com/Namkhanecolodge> [image: https://www.instagram.com/the_namkhan_resort/] <https://www.instagram.com/the_namkhan/> [image: https://www.slh.com/] <https://www.slh.com/> On Mon, Apr 27, 2026 at 10:32 PM Revenue Manager <rm@thenamkhan.com> wrote: > Dear khun Narout, > > I’m fine with that. > Beyond the packages, we should focus on upselling other experiences like > private yoga or qigong classes, as these are also part of our signature > offerings. > Cheers! > > Embrace the freedom to nurture your connection with nature, > > [image: https://thenamkhan.com/] <https://thenamkhan.com/> > [image: mai vo.png] > <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> > [image: https://www.facebook.com/Namkhanecolodge] > <https://www.facebook.com/Namkhanecolodge> [image: > https://www.instagram.com/the_namkhan/] > <https://www.instagram.com/the_namkhan/> [image: https://www.slh.com/] > <https://www.slh.com/> > > > On Mon, Apr 27, 2026 at 12:48 PM Narout CHAMNONG <rom@thenamkhan.com> > wrote: > >> Dear Khun Mai, >> >> Good morning. I hope you are doing well >> Kindly find the attached final SPA & FB promotion and Champagne breakfast >> promotion. The promotion is effective May 1, 2026, until further notice. >> Should you have any further inquiries, please do not hesitate to contact >> me. Have a great week ahead. >> >> >> Embrace the freedom to nurture your connection with nature, >> NAROUT Chamnong >> >> >> [image: https://thenamkhan.com/] <https://thenamkhan.com/> >> [image: Khun Narout.png] >> <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> >> [image: https://www.facebook.com/Namkhanecolodge] >> <https://www.facebook.com/Namkhanecolodge> [image: >> https://www.instagram.com/the_namkhan_resort/] >> <https://www.instagram.com/the_namkhan/> >> [image: https://www.slh.com/] <https://www.slh.com/> >> >> >> On Sat, Apr 25, 2026 at 2:51 PM Narout CHAMNONG <rom@thenamkhan.com> >> wrote: >> >>> Dear Khun Mai, >>> >>> Good afternoon. I hope you're doing well. Thank you very much for your >>> feedback. >>> - The package price is ++ >>> >>> - Champagne breakfast: after I tried to create high price for the >>> activities such as valentine + wow activities / Lunar new year. It wasn't a >>> success because our guest thought it was expensive and left the town. Also >>> I checked the price in town; it's cheap. I tried to balance the pricing >>> strategy >>> >>> - SPA & FB package: I created this for us to select before we launch to >>> the guests. My opinion is 2 package it's enough for the guest to choose, so >>> if you are agree to do 3 package I'm agree with you. I will revise the >>> final list again and send it back to you for your review. >>> >>> Thank you very much for your valuable time and feedback. Have a nice >>> weekend. >>> >>> >>> Embrace the freedom to nurture your connection with nature, >>> NAROUT Chamnong >>> >>> >>> [image: https://thenamkhan.com/] <https://thenamkhan.com/> >>> [image: Khun Narout.png] >>> <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> >>> [image: https://www.facebook.com/Namkhanecolodge] >>> <https://www.facebook.com/Namkhanecolodge> [image: >>> https://www.instagram.com/the_namkhan_resort/] >>> <https://www.instagram.com/the_namkhan/> >>> [image: https://www.slh.com/] <https://www.slh.com/> >>> >>> >>> On Fri, Apr 24, 2026 at 9:49 PM Revenue Manager <rm@thenamkhan.com> >>> wrote: >>> >>>> Dear khun Narout, >>>> >>>> A few thoughts from my side: >>>> - All packages pricing: I think we can keep all pricing as ++ for >>>> consistency and positioning. >>>> - Champagne package pricing: I’m wondering if the current pricing might >>>> be slightly low compared to the perceived value, especially considering the >>>> cost elements involved. It could be worth reviewing to ensure we are not >>>> impacting margins. >>>> - Spa & FB packages: It might be more effective to focus on 3 core >>>> packages instead of 5, to keep the offer more clear and focused for guests >>>> and easier for the team to sell. >>>> - Brand consistency: Across all packages, it would be g