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to: pann@thenamkhan.com · cc: gm@thenamkhan.com, rom@thenamkhan.com, fc@thenamkhan.com

Dear Pann, I am following up on my previous email. I need a response from you. Thanks, / Angie On Wed, Mar 25, 2026 at 11:09 AM Angie Vinallonga <angie@proposales.com> wrote: > Dear Pann, > > > I hope you are well. I’m following up regarding the overdue invoice, as my > Finance department has been pressing for an update. > > As per our contract, you are *obliged to settle this invoice*, and I must > request that payment be made without further delay. > > > I’m happy to assist you in making the most of it and ensuring there is no > renewal for the next period, but this invoice must be paid first. > > I appreciate your understanding and prompt action. > > > Best regards, > > > / Angie > > On Thu, Mar 12, 2026 at 8:40 AM Angie Vinallonga <angie@proposales.com> > wrote: > >> Dear Pann, >> >> >> Greetings, and thank you for your message. I hope you are doing well. >> >> >> I completely understand your request. However, I wanted to inform you >> that the contract for your account was renewed for an additional year in >> February. As the renewal has already taken place, it is unfortunately not >> possible to cancel the subscription for the current contract period. >> >> What I can certainly do is make a note in our system to ensure the >> contract is not renewed again next year. >> >> >> In the meantime, you will continue to have access to the platform for the >> remainder of the current term. I would truly love to help you make the most >> of it while it is active. If helpful, I would be very happy to organize a >> workshop session with your team as soon as possible to go through the >> platform together and ensure you are getting the most value from it. >> >> >> Please let me know if that would be of interest, and we can find a >> convenient time. >> >> >> Warm regards, >> >> / Angie >> >> On Thu, Mar 12, 2026 at 7:38 AM Pann Pwint <pann@thenamkhan.com> wrote: >> >>> Dear Angie, >>> >>> Greetings from The Namkhan! >>> >>> I hope this message finds you well. >>> >>> I am writing to formally request the termination of our subscription to >>> your proposals service. At this time, we have decided to discontinue the >>> use of the platform and therefore would like to cancel the subscription >>> associated with our account. >>> >>> Please ensure that the subscription is terminated at the earliest >>> possible date and request the cancellation of the advance payment request >>> related to this subscription. >>> >>> If there are any additional steps required from our side to complete >>> this process, please let us know. We would also appreciate receiving >>> written confirmation once both the subscription and the advance payment >>> have been successfully cancelled. >>> >>> Thank you for your understanding and assistance. >>> >>> Embrace the freedom to nurture your connection with nature, >>> Pann >>> >>> *For urgent after-hours urgent matters, including last-minute bookings >>> or transportation updates, contact the resort via WhatsApp (+856 20 99 175 >>> 617) or phone (+856 30 999 7327). **Office hours: 09:00–18:00, closed >>> on Sundays. * >>> >>> [image: https://thenamkhan.com/] <https://thenamkhan.com/> >>> [image: >>> https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html] >>> <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> >>> [image: https://www.facebook.com/Namkhanecolodge] >>> <https://www.facebook.com/Namkhanecolodge> [image: >>> https://www.instagram.com/the_namkhan/] >>> <https://www.instagram.com/the_namkhan/> >>> [image: https://www.slh.com/] <https://www.slh.com/> >>> >>

to: pb@thenamkhan.com, xl@thenamkhan.com · cc: rom@thenamkhan.com, fc@thenamkhan.com

Dear Mr. Paul, May I have your request regarding the proposal payment below? This is the third follow-up from their side. Embrace the freedom to nurture your connection with nature, Pann *For urgent after-hours urgent matters, including last-minute bookings or transportation updates, contact the resort via WhatsApp (+856 20 99 175 617) or phone (+856 30 999 7327). **Office hours: 09:00–18:00, closed on Sundays. * [image: https://thenamkhan.com/] <https://thenamkhan.com/> [image: https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html] <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> [image: https://www.facebook.com/Namkhanecolodge] <https://www.facebook.com/Namkhanecolodge> [image: https://www.instagram.com/the_namkhan/] <https://www.instagram.com/the_namkhan_resort/> [image: https://www.slh.com/] <https://www.slh.com/> ---------- Forwarded message --------- From: Angie Vinallonga <angie@proposales.com> Date: Thu, Apr 23, 2026 at 8:42 PM Subject: Re: Request for Subscription Termination for Proposales _ The Namkhan To: Pann Pwint <pann@thenamkhan.com> Cc: Carl Sladen <gm@thenamkhan.com>, Narout CHAMNONG <rom@thenamkhan.com>, Lane Philakone <fc@thenamkhan.com> Dear Pann, I am following up on my previous email. I need a response from you. Thanks, / Angie On Wed, Mar 25, 2026 at 11:09 AM Angie Vinallonga <angie@proposales.com> wrote: > Dear Pann, > > > I hope you are well. I’m following up regarding the overdue invoice, as my > Finance department has been pressing for an update. > > As per our contract, you are *obliged to settle this invoice*, and I must > request that payment be made without further delay. > > > I’m happy to assist you in making the most of it and ensuring there is no > renewal for the next period, but this invoice must be paid first. > > I appreciate your understanding and prompt action. > > > Best regards, > > > / Angie > > On Thu, Mar 12, 2026 at 8:40 AM Angie Vinallonga <angie@proposales.com> > wrote: > >> Dear Pann, >> >> >> Greetings, and thank you for your message. I hope you are doing well. >> >> >> I completely understand your request. However, I wanted to inform you >> that the contract for your account was renewed for an additional year in >> February. As the renewal has already taken place, it is unfortunately not >> possible to cancel the subscription for the current contract period. >> >> What I can certainly do is make a note in our system to ensure the >> contract is not renewed again next year. >> >> >> In the meantime, you will continue to have access to the platform for the >> remainder of the current term. I would truly love to help you make the most >> of it while it is active. If helpful, I would be very happy to organize a >> workshop session with your team as soon as possible to go through the >> platform together and ensure you are getting the most value from it. >> >> >> Please let me know if that would be of interest, and we can find a >> convenient time. >> >> >> Warm regards, >> >> / Angie >> >> On Thu, Mar 12, 2026 at 7:38 AM Pann Pwint <pann@thenamkhan.com> wrote: >> >>> Dear Angie, >>> >>> Greetings from The Namkhan! >>> >>> I hope this message finds you well. >>> >>> I am writing to formally request the termination of our subscription to >>> your proposals service. At this time, we have decided to discontinue the >>> use of the platform and therefore would like to cancel the subscription >>> associated with our account. >>> >>> Please ensure that the subscription is terminated at the earliest >>> possible date and request the cancellation of the advance payment request >>> related to this subscription. >>> >>> If there are any additional steps required from our side to complete >>> this process, please let us know. We would also appreciate receiving >>> written confirmation once both the subscription and the advance payment >>> have been successfully cancelled. >>> >>> Thank you for your understanding and assistance. >>> >>> Embrace the freedom to nurture your connection with nature, >>> Pann >>> >>> *For urgent after-hours urgent matters, including last-minute bookings >>> or transportation updates, contact the resort via WhatsApp (+856 20 99 175 >>> 617) or phone (+856 30 999 7327). **Office hours: 09:00–18:00, closed >>> on Sundays. * >>> >>> [image: https://thenamkhan.com/] <https://thenamkhan.com/> >>> [image: >>> https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html] >>> <https://www.tripadvisor.com/UserReviewEdit-g295415-d19140836-The_Namkhan-Luang_Prabang_Luang_Prabang_Province.html> >>> [image: https://www.facebook.com/Namkhanecolodge] >>> <https://www.facebook.com/Namkhanecolodge> [image: >>> https://www.instagram.com/the_namkhan/] >>> <https://www.instagram.com/the_namkhan/> >>> [image: https://www.slh.com/] <https://www.slh.com/> >>> >>