Created: 5/13/2026, 12:05:16 AMUpdated: 5/13/2026, 12:05:16 AMArm: ITIntent: Mews Connector API access — investigate 401 on api.mews.comSource: pbs_inboundIterations: 0
Summary
Mews Connector API rejects AccessToken with 401 "Cannot perform operation or session has expired" against api.mews.com despite working webhook subscription.
Action items for PBS (tomorrow):
1. Contact Mews integration support with RequestId c89266b1-1ffb-46f6-8060-6cb87b23c23a
2. Confirm whether TBC_TDP_BI is certified for production API access
3. If not certified — submit certification request via Mews partner portal
4. If already certified — escalate to Mews to resolve token rejection
Once unblocked: run historical backfill 2024-03-01 → today via pg_net + paginated endpoints (reservations, customers, resources, resourceBlocks, payments). See planned ADR-043.3.
Notes
Reference:
- ClientToken: E1B02075-61DF-4301-8BA0-B43C0129B261
- Integration name: TBC_TDP_BI
- Property: Donna Portals (EnterpriseId 2606ec30-534a-4348-bdaa-b11600088200)
- Webhook delivery: WORKING (ingest.mews_raw populating)
- API pull: BLOCKED with 401
- Mews RequestId for support: c89266b1-1ffb-46f6-8060-6cb87b23c23a